ºÚÁϺ£½Ç91Èë¿Ú receives the excellence award for its shared services center
International Quality & Productivity Center is a world level organization that
looks for excellence in shared services providers and outsourcersÂ’ best practices.
Last August 28th, the ºÚÁϺ£½Ç91Èë¿Ú Shared Services Center was awarded theÌýFIRST PLACEÌýof the Latin American Edition of theÌýSHARED SERVICES CENTERS EXCELLENCE AWARDÌýgranted by the International Quality & Productivity Center (IQPC), a world level organization that looks for excellence in shared services providers and outsourcers’ best practices.
This awards assesses, among other things:
- Geographic scope
- Customer satisfaction level
- Key performance indicators
- Personnel development
Last August 29th, during theÌý6th Annual Latin American Shared Services & Outsourcing Week, held in Panama City, the ºÚÁϺ£½Ç91Èë¿Ú Shared Services Center received the FIRST PLACE of the Latin American Edition of theÌýSHARED SERVICES CENTERS EXCELLENCE AWARDÌýgranted by the International Quality & Productivity Center (IQPC), a world level organization that looks for excellence in shared services providers and outsourcers’ best practices.
Throughout the event, global companies such as ºÚÁϺ£½Ç91Èë¿Ú Modelo, Procter & Gamble, TACA, PepsiCo, Cemex, CapGemini, Telefónica, Alpina Productos Alimenticios, Philips, Bosch and Axtel shared their experiences and best practices. The SHARED SERVICES CENTERS EXCELLENCE AWARD was contended for by companies like Telefónica and BR foods, which held the second and third place respectively .
This award assesses, among others, the following indicators:
- Geographic scope
- Customer satisfaction level
- Key performance indicators
- Personnel development
- Pricing model
- Processes scope
We want to thank our associates, who, without doubt, are the key of this success. To our customers this represents a commitment to continue serving with quality, efficiency and productivity.
